Step out of the ordinary
Experience true partnership in hotel management
What we do
KUSALA is a boutique resort operator which is rethinking the traditional hotel management model. We operate in a spirit of partnership with property owners to ensure a balanced and beneficial relationship which is rewarding to all stakeholders, owners, team members as well as guests; embodying a force for good in all the lives that we touch.
We aim to make outstanding resorts that are independent in style, commercially successful and contribute positively to the destination’s environment and communities.
Our Services
We work in a spirit of partnership with our hotel owners
Hotel Operations
Sales & Marketing
Maximise occupancy by analysing and executing innovative strategies
Food & Beverage
Ensuring F&B operations are generating desired revenues
Human Resources
Building teams who embrace the vision and mission of the brand
Revenue &
Profit Maximisation
Optimising operations to generate revenue and profitability
Customer Relationship Management
Using KUSALA’s CRM to increase brand loyalty and profits
How we are different
Who we are
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KUSALA Resorts is owned by Travos Investments, a major and active shareholder of BXR Group, a private investment group with a successful 20-year investment track record, through which it owns companies in a wide range of sectors. www.bxrgroup.com
As an astute global investor in the hospitality sector, Travos Investments is familiar with the issues faced by property owners when dealing with a hotel operator and aims to ensure that any investment it makes is commercially viable, and fair and balanced for all parties concerned.
KUSALA Resorts is managed by a team of highly seasoned hoteliers with a cumulative track record of over 50 years’ experience in managing hotels and resorts in the Asia Pacific region.