Step out of the ordinary

Experience true partnership in hotel management

What we do

KUSALA is a boutique resort operator which is rethinking the traditional hotel management model. We operate in a spirit of partnership with property owners to ensure a balanced and beneficial relationship which is rewarding to all stakeholders, owners, team members as well as guests; embodying a force for good in all the lives that we touch.

We aim to make outstanding resorts that are independent in style, commercially successful and contribute positively to the destination’s environment and communities.

Our Services

We work in a spirit of partnership with our hotel owners

Hotel Operations

Overseeing all aspects to ensure optimal profitability

Sales & Marketing

Maximise occupancy by analysing and executing innovative strategies

Food & Beverage

Ensuring F&B operations are generating desired revenues

Human Resources

Building teams who embrace the vision and mission of the brand

Revenue &
Profit Maximisation

Optimising operations to generate revenue and profitability

Customer Relationship Management

Using KUSALA’s CRM to increase brand loyalty and profits

How we are different

KUSALA will work in partnership with resort owners to offer management terms which are considerably more beneficial to owners than those of the larger-scale competitors. This will increase the alignment of interests between owner and operator, with more emphasis on rewarding performance and not protecting the operator in case of underperformance. As a boutique, exclusive operator, we are more approachable and offer flexibility in our agreements so that owners can be confident in choosing KUSALA as the right partner, with the right terms, to run their property to its fullest potential.

Who we are

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KUSALA Resorts is owned by Travos Investments, a major and active shareholder of BXR Group, a private investment group with a successful 20-year investment track record, through which it owns companies in a wide range of sectors. www.bxrgroup.com

As an astute global investor in the hospitality sector, Travos Investments is familiar with the issues faced by property owners when dealing with a hotel operator and aims to ensure that any investment it makes is commercially viable, and fair and balanced for all parties concerned.

KUSALA Resorts is managed by a team of highly seasoned hoteliers with a cumulative track record of over 50 years’ experience in managing hotels and resorts in the Asia Pacific region.

Our Experience

KUSALA team members have managed properties for some of the most successful hotel brands in the world

Travos hospitality investments include

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Realise the full potential of your property today